Trust is a cornerstone of success. It takes years to build trust, and only minutes to destroy it.
Not that the solution is a quick one, but these two words can get the process started in the right way.
I’m sorry.
These are the words. They are the most powerful words you can use. They are the start of the rebuild.
They reflect remorse, they show your vulnerability, they demonstrate your humility.
A pure “I’m sorry” includes not using conditional language to apologize, truly caring for the offended party, sincere listening, and committing to not repeating the behavior.
You may have a long road ahead, but these two words are a great place to start.
