When I was a child, my father’s favorite line when disciplining (ok, lovingly correcting) me was ‘I’ll always love you, but sometimes I may not like what you do’. No … Continue reading You Can’t Change People, but You Can Change Their Behavior
There is a secret weapon in the “giving helpful feedback” strategy…
Full disclosure, I absolutely HATE the words “constructive criticism.” I think that they are not only an oxymoron, but they are overused, misused, and misunderstood.
This not-to-miss 10 minute audio gives you tips on how to engrain new behaviors, and also answers many of your questions about how to give effective feedback. It is the audio from our video #3 – which can be found at https://www.marshaegan.com/fbformula-video.
How do you deal with defensive people? – The ones who push back and want to blame everyone but themselves? This is a tough one, and my guess is that … Continue reading Employee Feedback – How to Deal with Defensive People
Here is the audio of our second “Feedback that Works” video… Feedback discussions are tough to have. Many managers and supervisors avoid them. Listen to this 12 minute audio (or … Continue reading Great Points Podcast: Feedback that Works – How to have the Difficult Discussion
Are you so skittish about damaging a relationship or de-motivating a team member that you don’t give developmental feedback? You are not alone. It is unpleasant. Not fun. Can be … Continue reading Feedback: The Case for Taking Action
It is always dicey to have to feel like you need to give feedback or constructive criticism. This was an energized discussion that we had at last week’s Coaching at … Continue reading How to Give Caring Feedback
We can all think about that painful questions that we hear after an event, workshop, party, program. “What feedback do you have to make it better?” Do they really want … Continue reading Want Great Feedback? Use “Stop, Start, Continue”
