Hello!!! Just thought I’d share a great New York Times article on the use of exclamation points in email. Definitely overused, yet too many people still overuse them. I love … Continue reading Email Etiquette and the Use of Exclamation Points – NYT Article
Here is your e-mail management tip of the day, during national e-mail week: Use the person’s name. This is not only an e-mail etiquette tip but it is a way … Continue reading National Email Week! Thursday’s Email Management Tip: Use the person’s name
Here is your Tuesday e-mail management and inbox productivity tip: “Twitterize” your messages. Well, your messages don’t have to be a maximum of 140 characters, but the point here … Continue reading National Email Week! Tuesday’s Email Management Tip: “Twitterize” Your Messages
One of the questions I get ALOT is “How do I know when to use and not use email?” One of the best ways to answer this question is to … Continue reading EMail Management: To Email or NOT To Email
We have all groaned at the email sent to several people and the resultant exploding number of responding “reply all” emails. Trying to solve a problem via a community of … Continue reading The Two ‘Round Rule
Wassamatter?! Don’t you trust me? I can see using this in a potentially legal situation, but other than that, give it a rest. Oh. And besides, it takes time to … Continue reading Email Pet Peeve: Read Receipts
First, KUDOS! It is extremely important that you do have a high priority of not offending others. I think we have all been around reformed smokers or people who’ve lost … Continue reading Ask Marsha: My biggest challenge after being “converted” to your system is getting others trained on how I want to receive emails. How do I get them to work within my new parameters without offending them?
This one is just plain rude. Take a moment and tell me what is in the attachment. One brief sentence will do nicely. What is YOUR Pet e-peeve? We’d love … Continue reading Email Pet Peeve: Attachment and no body
So you see an older message from one of your co-workers or clients with the subject of “Requesting time to meet”, and it reminds you that you agreed to send … Continue reading Email Pet Peeve: Using an old message to start a new topic
One of the questions we receive every now and then is “what is the best autosignature?” The answer is – keep it simple, and give them the efficient ways to … Continue reading Email AutoSignatures: Signature Best Practices
Tough question. Most times when people are using their cell phones at work, it is for personal reasons. If it is being done blatantly or obviously, it can be a … Continue reading Ask Marsha: What do I do about our employees using cell phones and texting during work hours?
