Sometimes “no” is better than “yes.” Why are we so afraid to tell people “no”? Do we fear disappointing them? Might they think less of us? Are we afraid to … Continue reading How to Say “No”… Nicely
How to Say “No”… Nicely
Tag: courtesy
When was the last time you got a compliment?
I’ll bet you could tell me exactly when the last time someone gave you a meaningful compliment. In fact, I’ll bet you can remember exactly what the person said that … Continue reading When was the last time you got a compliment?
Are You a Toxic Voicemailer?
What is it with voicemail and its uncanny ability to take the most intelligent, charismatic, and business-savvy people and make them forget every principle of communication the second they hear … Continue reading Are You a Toxic Voicemailer?
