When I was a child, my father’s favorite line when disciplining (ok, lovingly correcting) me was ‘I’ll always love you, but sometimes I may not like what you do’. No … Continue reading You Can’t Change People, but You Can Change Their Behavior
Recognition and appreciation are not “once and done” events. To build a recognition and feedback culture…
Full disclosure, I absolutely HATE the words “constructive criticism.” I think that they are not only an oxymoron, but they are overused, misused, and misunderstood.
How do you deal with defensive people? – The ones who push back and want to blame everyone but themselves? This is a tough one, and my guess is that … Continue reading Employee Feedback – How to Deal with Defensive People
Here is the audio of our second “Feedback that Works” video… Feedback discussions are tough to have. Many managers and supervisors avoid them. Listen to this 12 minute audio (or … Continue reading Great Points Podcast: Feedback that Works – How to have the Difficult Discussion
It is always dicey to have to feel like you need to give feedback or constructive criticism. This was an energized discussion that we had at last week’s Coaching at … Continue reading How to Give Caring Feedback
When I was a child, my father’s favorite line when correcting me was ‘I’ll always love you, but sometimes I don’t like what you do’. No matter how well a … Continue reading How to Give Feedback that Motivates Changed Behavior
