What is Your Etiquette Quotient?
Here’s a quick business etiquette assessment. How well will you do?
What is Your EQ? (Etiquette Quotient)
Score yourself on these 20 questions:
0 = Never; 1 = Rarely; 2 = Every now and then; 3 = Sometimes; 4 = Pretty much of the time; 5 = Always
1. | I turn off the ringer to my cell phone when I am in a meeting. | |
2. | I avoid answering cell phone calls when I am talking with someone else | |
3. | I avoid making cell phone calls from a table in a restaurant, even when I am eating alone. | |
4. | I avoid putting my cell phone on the table (meeting, restaurant, etc) | |
5. | I find a private, quiet place to make and take cell phone calls. | |
6. | I start my emails with a salutation or the name of the recipient somewhere in the first sentence. | |
7. | I use an “auto-signature” on my email that identifies all of my pertinent contact information. | |
8. | I copy ONLY those people who REALLY need to read the email. | |
9. | I “clean up” emails before forwarding them, so that future readers don’t have to read anything unnecessary. | |
10. | I use upper and lower case in my email correspondence. | |
11. | I personally sign all of my written correspondence. | |
12. | My voice mail messages leave a clear description of how to contact me or my assistant. | |
13. | I leave detailed messages on others’ voice mail, including my name, phone number, time of day, information or request, and the best time to reach me. | |
14. | I stand and extend my hand for a firm handshake every time I meet someone in a business situation. | |
15. | I arrive at meetings early or on time, and well prepared. | |
16. | I place my nametag on my right side, when possible, so that people can easily see it when shaking my hand. | |
17. | I wait to start eating until the host or hostess raises his or her fork. | |
18. | When dining, I avoid putting my elbow or arm on the table, and keep my unused hand/arm on my lap. | |
19. | If I need to leave the table during the meal, I put my napkin on my seat, and say “excuse me.” (no other explanation needed) | |
20. | I pace my eating so that I don’t finish eating ahead of the group. | |
Total |
How well did you do?
90-100: Etiquette buff!
80-89: Emily Post would be proud.
70-79: You’re doing well, just a bit of fine-tuning.
60-69: Could add a few etiquette tricks to your bag.
50-59: We’re glad you’re working on this!
0-50: We’re really glad you’re working on this!
Printable version…
Want a PDF of this assessment? Click here.
Copyright, 2008-20, Marsha Egan, The Egan Group