Assessments

What is Your Etiquette Quotient?

Here’s a quick business etiquette assessment. How well will you do?

What is Your EQ? (Etiquette Quotient)

Score yourself on these 20 questions:

0 = Never; 1 = Rarely; 2 = Every now and then; 3 = Sometimes; 4 = Pretty much of the time; 5 = Always

1. I turn off the ringer to my cell phone when I am in a meeting.
2. I avoid answering cell phone calls when I am talking with someone else
3. I avoid making cell phone calls from a table in a restaurant, even when I am eating alone.
4. I avoid putting my cell phone on the table (meeting, restaurant, etc)
5. I find a private, quiet place to make and take cell phone calls.
6. I start my emails with a salutation or the name of the recipient somewhere in the first sentence.
7. I use an “auto-signature” on my email that identifies all of my pertinent contact information.
8. I copy ONLY those people who REALLY need to read the email.
9. I “clean up” emails before forwarding them, so that future readers don’t have to read anything unnecessary.
10. I use upper and lower case in my email correspondence.
11. I personally sign all of my written correspondence.
12. My voice mail messages leave a clear description of how to contact me or my assistant.
13. I leave detailed messages on others’ voice mail, including my name, phone number, time of day, information or request, and the best time to reach me.
14. I stand and extend my hand for a firm handshake every time I meet someone in a business situation.
15. I arrive at meetings early or on time, and well prepared.
16. I place my nametag on my right side, when possible, so that people can easily see it when shaking my hand.
17. I wait to start eating until the host or hostess raises his or her fork.
18. When dining, I avoid putting my elbow or arm on the table, and keep my unused hand/arm on my lap.
19. If I need to leave the table during the meal, I put my napkin on my seat, and say “excuse me.” (no other explanation needed)
20. I pace my eating so that I don’t finish eating ahead of the group.

Total

How well did you do?

90-100: Etiquette buff!

80-89: Emily Post would be proud.

70-79: You’re doing well, just a bit of fine-tuning.

60-69: Could add a few etiquette tricks to your bag.

50-59: We’re glad you’re working on this!

0-50: We’re really glad you’re working on this!

Printable version…

Want a PDF of this assessment? Click here.

Copyright, 2008-20, Marsha Egan, The Egan Group