Reply All: Friend or Foe? An Overload Story by Jonathan Spira

Yes, people say “arghhhhhhhhhhhh” when receiving an email that was obviously sent “reply all.” Every unnecessary email has potential to  add to both the sender and receiver’s workload, or should we say work over-load…
Jonathan Spira has posted an excellent article on this subject – you can read it here.
Among points made, Neilsen actually removed the “reply all” button from its company email accounts. And Nathan Zeldes suggested that the “reply all” button be moved away from the “reply” button, to avoid either temptation or inadvertinant mistakes.
What do YOU think?
 

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