When forwarding multiple appended e-mails, either highlight the key points to which you are referring, or delete the extraneous information. This is a very respectful action that will save the recipient extra time.
We have all groaned upon seeing lengthy forwarded e-mails, with simply “see below” as the message.
By noting, succinctly, the main point of the forwarded item – again, in the first two sentences of the e-mail — you will focus your reader’s attention and honor their precious time.
Here is a well forwarded email:
Hi Harry,
Below is Sandy’s recommendation for our new procedure. I have highlighted in yellow the 3 main points.
Gilbert
Excerpted from Inbox Detox, Acanthus Publishing, 2009
