When traditional etiquette books were written, email did not exist. The absence of guidelines or rules therefore allowed people to create their own ways of doing things, some of which are downright poor etiquette. All these new technologies – email, voicemail, smart phones, cell phones – have opened the door for some horrific etiquette blunders.
Let’s remember that the basis of all etiquette is RESPECT – not just politeness, but consideration for people’s time and energy and emotions.
When in doubt, ask yourself, “am I being as respectful of the recipient’s) as I can be?”
That’s the key question. That’s the one Emily would have asked you.