Do you know this toxic emailer? Blind Copy Callie

Somewhat related to the copy happy emailer is the person who sends blind copies of emails to “interested” parties.  This practice is akin to “playing rat.”  It can be viewed as tattling and its use as a valuable tool is questionable.  If your organization is not open and trusting, the use of BCCs will evidence the symptom.

And they can be a source of awkwardness too.  One of my clients lamented his using “Reply All” on an email for which he received a BCC.  At the time he responded, he didn’t realize that he was “blind copied”. The recipients of his email raised a lot of questions as to how he got the email, and destroyed the trust of the original emailer.

Callie’s Antidote:  Don’t BCC.  Deal with issues in the open.

 

Excerpted from Inbox Detox, Acanthus Publishing, 2009