With all of the ways to communicate, relationship building is not an either — or game. Many times, it is a combination. I have always believed that the face-to-face and … Continue reading Ask Marsha: With all this electronic communication and social media, which means is best to stay in touch with clients?
Email can be extremely costly if not used effectively. When you consider the average recovery time from any interruption is about 4 minutes, you can imagine the cost to your … Continue reading Email Interruptions: Threat or Opportunity?
We’ve all groaned when we’ve gotten that “reply all” that we REEEALY didn’t need to see… Someone copying everyone, telling the meeting organizer that he can’t make a meeting… Someone … Continue reading E-mail: Why Using “Reply All” is bad for YOU!
